Transforming Healthcare Operations & IT

CDM Consulting Group delivers practical, results-driven solutions that improve healthcare operations, optimize technology, and generate measurable value for health plans and providers.

Proven Healthcare Expertise

Trusted by organizations across the healthcare industry to deliver real results.

2012

Founded

50+

Clients

20+

Years of Experience

Get Started

From first conversation to tangible results, we make transformation simple and effective.

Reach out to discuss your organization’s unique challenges.

1. Contact Us

Explore how CDM’s approach can deliver measurable improvements.

2. Schedule a Call

Engage our team to design and execute high-impact initiatives.

3. Partner with CDM

Achieve operational efficiency, cost savings, and sustainable change.

4. See Results

Health Plan Operations Engagement

Improve efficiency, accuracy, and member satisfaction across all aspects of health plan operations. From claims and billing to enrollment and regulator relations, we streamline processes to reduce errors, accelerate workflows, and deliver measurable results for your organization.

  • Streamline processing workflows to reduce errors, improve accuracy, and accelerate reimbursements.

  • Modernize systems to ensure timely, error-free member enrollment and billing operations.

  • Optimize production and distribution for member ID cards and related communications.

  • Navigate complex compliance requirements while maintaining operational efficiency.

  • Enhance member services and provider appointment processes for better satisfaction and efficiency.

  • Improve plan performance and member experience through optimized PBM operations.

  • Streamline financial processes and improve reporting accuracy.

Health Plan IT Engagement

Transform healthcare IT operations and technology infrastructure to enhance performance, transparency, and compliance. CDM helps health plans modernize systems, strengthen governance, and ensure technology drives measurable results.

  • Ensure reliable, auditable, and high-performing data flows.

  • Implement or upgrade Facets systems with expert guidance and minimal disruption.

  • Improve project intake, service enhancements, and strategic initiatives.

  • Ensure IT infrastructure is optimized for performance and reliability.

  • Maintain control over IT processes, policies, and compliance obligations.

  • Establish frameworks for consistent, efficient IT operations.

  • Manage deployments with minimal risk and maximum efficiency.

  • Organize, control, and streamline access to critical information.

  • Optimize batch processing for reliability, performance, and reporting accuracy.

Specialized & Strategic Support

CDM provides flexible, high-impact support to meet unique operational, financial, and leadership needs. From interim executive leadership to organizational restructuring and cost optimization, we deliver measurable improvements while maintaining focus on patient and stakeholder outcomes.

  • Deliver experienced leadership to stabilize organizations, guide teams, and drive critical initiatives.

  • Identify inefficiencies and implement strategies to reduce costs without compromising service quality.

  • Streamline operations for medical equipment logistics, ensuring timely and accurate distribution.

  • Stabilize operations and realign organizational structure to restore performance and sustainability.

  • Optimize care delivery, patient support, and nurse advice services to improve outcomes and satisfaction.